We are thrilled to welcome you to The Edgewater Spa. Our wellness facilities have always maintained the highest sanitation and cleaning practices, and we are continuing those practices—along with more—as directed by the International Spa Association, the CDC and the World Health Organization. We look forward to helping you relax and reboot. Book online today or call: 608.535.8240.
As a guest of The Edgewater Spa, if you don’t feel your best, we ask that you reschedule your service to another time and we are happy to waive any cancellation fees you may incur. Our new policies and safe practices are included below.
PRE-APPOINTMENT | Prior to arrival, please complete our Health Verification and Intake forms, which will be sent to you in your appointment confirmation email. These electronic forms are confidential and secured safely in our guest service database.
ARRIVAL | Please arrive at least 15 minutes prior to your scheduled appointment to ensure you have time to visit our locker rooms and change into a robe and slippers. You are welcome to arrive earlier or stay later to use the following complimentary amenities: co-ed relaxation pool, gyms and lounge-area. Please bring appropriate active wear if planning on using these facilities.
Per Public Health Madison Dane County’s “Face Covering Emergency Order” effective August 19, 2021, face coverings must be worn at all times by our employees and spa guests while indoors and not actively eating or drinking. If you are in need of a temporary mask, please inquire at our Front Desk.
Our lounge, waiting areas and locker rooms are at reduced capacity and are being cleaned and sanitized between guests. Steam rooms are closed at this time.
POST- APPOINTMENT | Upon completion of your treatment, we are implementing a contactless checkout, with no need for you to revisit our Spa front desk. A 20% gratuity will be automatically added to all services, and can be adjusted upon request. You will receive an email receipt of all charges.
For additional questions, please call 608.535.8240. We look forward to seeing you back at The Edgewater Spa.